Privacy Policy
Data Protection Policy
By using this website and/or by communicating electronically with KOLYY, personal data of users is collected and processed. Such processing is governed by this privacy policy in the following terms:
Data Controller
The controller is the entity Petki Labs, S.L with CIF B02878866 and registered office at c/ Ramon Escayola 20, Sant Cugat del Vallés, 08197 (hereinafter, the “Controller”), registered in the Mercantile Registry of Barcelona in Volume 47565, folio 173, sheet number B-555765.
Consent and Age of Majority
The user declares to be of legal age and agrees that the provided data will be included in our files and will be processed according to our Privacy Policy, Cookie Policy, and Website Terms of Use.
Type of Data
The data corresponds to personal, banking, identifying, and contact data of those individuals who have contacted us to participate in our promotions, request information, purchase a product, or receive a service, allow third parties to locate them in case of loss of the pet, assist third parties in finding their lost pets, and/or receive alerts about major events related to their pets' calendar.
Purpose
We process the information provided by users in order to attend to the requests received (participation in promotions, purchase of products, information requests, community participation, purchase of products or provision of services, allowing third parties to locate them in case of loss of the pet, assisting third parties in finding their lost pets, and/or receiving alerts about major events related to their pets' calendar, etc.).
Furthermore, when the user has given their express consent for this purpose or when legislation and/or legitimate interest allows it, we will keep them informed about our activity and commercial updates.
Confidentiality and Data Retention
The data will be retained while the existing relationship with the user remains valid and they do not request its deletion. When personal data is no longer necessary to fulfill the purpose for which it was collected, and as long as it is not canceled, it will be retained in a blocked manner to respond to possible claims. Personal data will always be processed confidentially.
Legal Basis of Processing
The processing finds its legal basis in the consent granted by the interested party or, where applicable, in the legitimate interest of the Controller to maintain the existing relationship with the user or to execute a contract.
Accuracy of Data
The user agrees to provide true, accurate, and complete data. In particular, in relation to the “Lost Dogs” service, it is essential that the user verifies the accuracy and truthfulness of the personal data provided to be located. Otherwise, we reserve the right not to carry out the provision of services, the sending of gifts/purchases, and/or informative consultation.
The user agrees to notify any changes or modifications to the personal data they have provided.
The user is solely responsible for any direct or indirect harm that may result from the lack of veracity of the data.
Data Communication
User data may be transferred and hosted by data processors (companies that carry out shipments, banking entities, manufacturers and/or engraving companies, etc.) for the purpose of carrying out the promotions in which users participate and the purchases or requests for information and/or provision of services processed by users. Although not foreseen, data may be communicated to non-EU countries as long as the legal conditions for it are met.
Security Measures
Users' personal data will be protected by ensuring an adequate level of security in accordance with the existing regulations on data protection.
User Rights
The user may exercise their rights of access, rectification, deletion, limitation and opposition or request the portability of their data as well as revoke the consent given at any time by sending an email to team@kolyy.com, always attaching a photocopy of their ID. To ensure the confidentiality of the data, we reserve the right to take all reasonable measures to confirm the identity of the user before providing them with information about the personal data we may hold.
In any case, if they believe their personal data has not been processed correctly, they may file a complaint with the Spanish Agency for Data Protection (www.aepd.es).
Cookies
We only use data storage and retrieval devices (“cookies”) once the user has granted their consent for it through the browser pop-up window when accessing the website for the first time and in accordance with our Cookie Policy.
Location Data
To be able to record and save the route of the Routes function, the Kolyy application collects location data to save your current position during the route even if the application is closed or in the background.
Kolyy will only save the location in the background while a walk is being recorded and solely for the purpose of displaying the completed route once it has finished. You can deactivate location permissions from your mobile device settings at any time.
For more details and information about our products, you can visit the Terms and Conditions page or the End User License Agreement.
Privacy Policy
Data Protection Policy
By using this website and/or communicating electronically with KOLYY, personal data of users is collected and processed. Such processing is governed by this privacy policy under the following terms:
Data Controller
The controller is the entity Petki Labs, S.L with CIF B02878866 and registered office at c/ Ramon Escayola 20, Sant Cugat del Vallés, 08197 (hereinafter, the “Controller”), registered in the Mercantile Registry of Barcelona in Volume 47565, page 173, sheet number B-555765.
Consent and Age of Majority
The user declares that they are of legal age and agrees that the provided data will be incorporated into our files and will be processed according to our Privacy Policy, Cookie Policy, and Website Terms of Use.
Type of Data
The data corresponds to personal, banking, identification, and contact data of those individuals who have contacted us to participate in our promotions, request information, purchase a product or receive a service, allow third parties to locate them in case of pet loss, help third parties find their lost pets and/or receive alerts about the main events related to their pets' calendar.
Purpose
We process the information provided by users in order to respond to the received requests (participation in promotions, product purchases, information requests, community participation, purchase of products or provision of services, allow third parties to locate them in case of pet loss, help third parties find their lost pets and/or receive alerts about the main events related to their pets' calendar, etc.).
Furthermore, when the user has given their express consent for this purpose or when legislation and/or legitimate interest allows, we will keep them informed about our activities and commercial updates.
Confidentiality and Data Retention
The data will be retained while the existing relationship with the user remains valid and they do not request its deletion. When personal data is no longer necessary to fulfill the purpose for which it was collected and while it is not deleted, it will be retained in a blocked manner to respond to possible claims. Personal data will always be processed confidentially.
Justification of Processing
The processing is based on the consent granted by the interested party or, where appropriate, on the legitimate interest of the Controller in maintaining the existing relationship with the user or to execute a contract.
Truthfulness of Data
The user agrees to provide true, accurate, and complete data. In particular, regarding the "Lost Dogs" service, it is essential that the user ensures the accuracy and truthfulness of the personal data provided for location purposes. Otherwise, we reserve the right not to carry out the provision of services, sending gifts/purchases and/or informative inquiries.
The user agrees to notify any changes or modifications to the personal data provided.
The user is solely responsible for any direct or indirect damage that may arise from the lack of truthfulness of the data.
Data Communication
User data may be transferred and stored by data processors (companies that handle shipments, banking entities, manufacturers, and/or tag engraving companies, etc.) in order to carry out the promotions in which users participate and the purchases or information requests and/or services processed by users. Although not planned, data could be communicated to non-EU countries as long as the legal conditions for it are met.
Security Measures
Users' personal data will be protected ensuring an appropriate level of security in accordance with existing regulations on data protection.
User Rights
The user may exercise their rights of access, rectification, deletion, limitation, and objection or request the portability of their data as well as revoke the consent given at any time by sending an email to team@kolyy.com, always attaching a photocopy of their ID. To ensure the confidentiality of the data, we reserve the right to adopt all reasonable measures to confirm the identity of the user before providing them with information about the personal data we may hold.
In any case, if you believe that your personal data has not been processed correctly, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).
Cookies
We only use data storage and retrieval devices (“cookies”) once the user has given their consent through the pop-up window of the browser upon first accessing the website and in accordance with our Cookie Policy.
Location Data
To register and save the route of the Routes function, the Kolyy application collects location data to be able to save your current position during the route even when the application is closed or in the background.
Kolyy will only save the location in the background while a walk is being registered and for the sole purpose of being able to show the completed route once finished. You can disable location permissions from the settings of your mobile device at any time.
For more details and information about our products, you can visit the Terms and Conditions page or the End User License Agreement.
Privacy Policy
Data Protection Policy
By using this website and/or by communicating electronically with KOLYY, personal data of users is collected and processed. Such processing is governed by this privacy policy in the following terms:
Data Controller
The controller is the entity Petki Labs, S.L with CIF B02878866 and registered office at c/ Ramon Escayola 20, Sant Cugat del Vallés, 08197 (hereinafter, the “Controller”), registered in the Mercantile Registry of Barcelona in Volume 47565, folio 173, sheet number B-555765.
Consent and Age of Majority
The user declares to be of legal age and agrees that the provided data will be included in our files and will be processed according to our Privacy Policy, Cookie Policy, and Website Terms of Use.
Type of Data
The data corresponds to personal, banking, identifying, and contact data of those individuals who have contacted us to participate in our promotions, request information, purchase a product, or receive a service, allow third parties to locate them in case of loss of the pet, assist third parties in finding their lost pets, and/or receive alerts about major events related to their pets' calendar.
Purpose
We process the information provided by users in order to attend to the requests received (participation in promotions, purchase of products, information requests, community participation, purchase of products or provision of services, allowing third parties to locate them in case of loss of the pet, assisting third parties in finding their lost pets, and/or receiving alerts about major events related to their pets' calendar, etc.).
Furthermore, when the user has given their express consent for this purpose or when legislation and/or legitimate interest allows it, we will keep them informed about our activity and commercial updates.
Confidentiality and Data Retention
The data will be retained while the existing relationship with the user remains valid and they do not request its deletion. When personal data is no longer necessary to fulfill the purpose for which it was collected, and as long as it is not canceled, it will be retained in a blocked manner to respond to possible claims. Personal data will always be processed confidentially.
Legal Basis of Processing
The processing finds its legal basis in the consent granted by the interested party or, where applicable, in the legitimate interest of the Controller to maintain the existing relationship with the user or to execute a contract.
Accuracy of Data
The user agrees to provide true, accurate, and complete data. In particular, in relation to the “Lost Dogs” service, it is essential that the user verifies the accuracy and truthfulness of the personal data provided to be located. Otherwise, we reserve the right not to carry out the provision of services, the sending of gifts/purchases, and/or informative consultation.
The user agrees to notify any changes or modifications to the personal data they have provided.
The user is solely responsible for any direct or indirect harm that may result from the lack of veracity of the data.
Data Communication
User data may be transferred and hosted by data processors (companies that carry out shipments, banking entities, manufacturers and/or engraving companies, etc.) for the purpose of carrying out the promotions in which users participate and the purchases or requests for information and/or provision of services processed by users. Although not foreseen, data may be communicated to non-EU countries as long as the legal conditions for it are met.
Security Measures
Users' personal data will be protected by ensuring an adequate level of security in accordance with the existing regulations on data protection.
User Rights
The user may exercise their rights of access, rectification, deletion, limitation and opposition or request the portability of their data as well as revoke the consent given at any time by sending an email to team@kolyy.com, always attaching a photocopy of their ID. To ensure the confidentiality of the data, we reserve the right to take all reasonable measures to confirm the identity of the user before providing them with information about the personal data we may hold.
In any case, if they believe their personal data has not been processed correctly, they may file a complaint with the Spanish Agency for Data Protection (www.aepd.es).
Cookies
We only use data storage and retrieval devices (“cookies”) once the user has granted their consent for it through the browser pop-up window when accessing the website for the first time and in accordance with our Cookie Policy.
Location Data
To be able to record and save the route of the Routes function, the Kolyy application collects location data to save your current position during the route even if the application is closed or in the background.
Kolyy will only save the location in the background while a walk is being recorded and solely for the purpose of displaying the completed route once it has finished. You can deactivate location permissions from your mobile device settings at any time.
For more details and information about our products, you can visit the Terms and Conditions page or the End User License Agreement.