Contact Kolyy
Contact Kolyy
If you have any questions or need assistance, feel free to click our help button. Our support team will be happy to resolve any issues.
FAQs
Kolyy's return and exchange policy
Water-resistant collar Kolyy
How the Kolyy GPS collar works
Kolyy shipping conditions
Kolyy collar warranty
Kolyy collar subscription
Kolyy Coverage
Kolyy for cats
GPS Location Kolyy
Size and sizes
Properties
Kolyy FAQs
Does the kolyy dog collar work in my country?
Does GPS tracking have any distance limits between me and my dog?
How does the GPS of the Kolyy dog collar work?
So, is a SIM card necessary for the Kolyy dog collar?
Can I change the size and/or color of the kolyy series 2 dog collar, customized?
When will I receive the Kolyy dog collar at home?
What payment options are available?
Is a subscription necessary?
Can I change my subscription?
What is included in the two-year warranty?
Why buy a Kolyy device?
How do I start my Kolyy collar, harness or QR tag?
Where do I register my collar?
What do I do if my dog breaks the collar or loses it?
Where can I find the tracker ID?
Does the Kolyy collar work for cats?
What size is the Kolyy Series 2 device?
What size harness does my dog need?
What size collar does my dog need?
Can the kolyy collar get wet in the sea?
Can I turn off the lights on my collar?
How often does the Kolyy series 2 collar detect a new position?
Do I need mobile coverage for the Kolyy series 2 collar to work?
What size does my dog need?
User guide
How does the collar work?
When does the activity register?
When do you connect to the network so that I can locate you via GPS?
How does GPS work?
How to establish a safe zone?
How to edit the step goal?
Why does it stay on step 1 and not connect to the network?
Why is it stuck on step 2 and not connecting to GPS?
In what situations can I not locate my dog via GPS?
How do I know if my dog is in the safe zone?
How to add another family member?
How can I change the payment card for my subscription?
How do I change my subscription plan?
How do I unsubscribe from my subscription plan?
Can the collar be used for more than one person?
Why do I need Bluetooth to use my collar?
Do I need Wi-Fi to use the Kolyy collar?
FAQs
Kolyy's return and exchange policy
Water-resistant collar Kolyy
How the Kolyy GPS collar works
Kolyy shipping conditions
Kolyy collar warranty
Kolyy collar subscription
Kolyy Coverage
Kolyy for cats
GPS Location Kolyy
Size and sizes
Properties
Kolyy FAQs
Does the kolyy dog collar work in my country?
Does GPS tracking have any distance limits between me and my dog?
How does the GPS of the Kolyy dog collar work?
So, is a SIM card necessary for the Kolyy dog collar?
Can I change the size and/or color of the kolyy series 2 dog collar, customized?
When will I receive the Kolyy dog collar at home?
What payment options are available?
Is a subscription necessary?
Can I change my subscription?
What is included in the two-year warranty?
Why buy a Kolyy device?
How do I start my Kolyy collar, harness or QR tag?
Where do I register my collar?
What do I do if my dog breaks the collar or loses it?
Where can I find the tracker ID?
Does the Kolyy collar work for cats?
What size is the Kolyy Series 2 device?
What size harness does my dog need?
What size collar does my dog need?
Can the kolyy collar get wet in the sea?
Can I turn off the lights on my collar?
How often does the Kolyy series 2 collar detect a new position?
Do I need mobile coverage for the Kolyy series 2 collar to work?
What size does my dog need?